Q. Can I use the DIVEROID mini without a water-proofed housing?
A. No, it’s impossible to use the DIVEROID mini without a waterproof housing for your smartphone.
Q. Can I use the DIVEROID mini with another person at the same time?
A. No it can’t. Under water the maximum Bluetooth connecting distance is 3 centimeters between a smartphone and the DIVEROID
mini. That’s why you can’t use the DIVEROID mini with someone else at the
Q. Can I use other housing instead of LenzO, WaterShot, Meikon and Mpac?
A. Our recommended housings are LenzO, WaterShot, Meikon and Mpack. If you want to use other housings please contact us here
on Indiegogo, via email or Facebook, and we'll let you know if your housing
Q. How deep can the DIVEROID mini work underwater?
A. The maximum waterproof depth is 200ft but our recommended depth is 131ft.
Q. Does the DIVEROID mini use the smartphone's battery?
A. No it does not. The DIVEROID mini comes with a built-in battery and doesn't use a smartphone’s battery. The battery life
is usually 2 years but can vary depending on usage habits and number of dives.
Q. While diving, is there a way to reconnect Bluetooth in the case it becomes disconnected?
A. Push the "Diving Start" button for around 1-2 seconds. There is no need to separate the housing from your smartphone.
Bluetooth will automatically reconnect to your phone.
Q. How can I charge my DIVEROID mini?
A. Instead of rechargeable batteries, we use low-power Bluetooth. Without significant time, you are able to charge the DIVEROID
mini using Bluetooth.
Q. While I am diving, am I able to use another application at the same time as the DIVEROID application?
A. No. For the user's safety, we recommend that you only use the DIVEROID application while diving.
Q. How is the after service of the DIVEROID MINI handled?
A. The warranty lasts 1 year from the the date of purchase. If there are any problems regarding the DIVEROID mini, please
submit your inquiries through the customer service line or website and send
the product to DIVEROID.
*Due to different delivery times in various regions, please schedule accordingly.
Since DIVEROID is a scuba diving device, there will be no refunds and
it cannot be exchanged. Please take this into consideration when purchasing.
After receiving the product, please check the following:
(to make sure it wasn’t damaged during shipment.)
1. Check if it goes on / off .
2. Check the Bluetooth connection with
3. Check the normal operation of the application after it’s
If a problem is founded during the checking process, we will
exchange the mini.
* Customer pays for shipping * No refund
warranty period is one year from the date of purchase but
does not cover the following damages
Damage that caused by improper use
Damage caused by user error
Malfunction caused by using incompatible products
or connecting to incompatible products
Damage or malfunction caused by random loading,
modification, or repair
Failure to comply with the instructions for use
Failure due to natural disasters (e.g., fire,
flood, earthquake, power interruption...)